Offre d'emploi

Informations de base

Lead Esthetician
Thermëa
775 Crescent Drive
Winnipeg (Manitoba) R3T 1X3

Conditions de travail

Permanent
Aussitôt que possible
Temps plein
  • Avant-midi
  • Après-midi
  • Soir
  • Semaine
  • Fin de semaine

Salaire

À discuter

Langues demandées

Parlé Écrit
Français
Anglais Aisé Aisé

Scolarité et expérience

Diplôme d'études collégiales (DEC)
Terminé
1 à 2 années

Principales fonctions

  • Main Responsibilities:
  • First line of support for Massana team (both Esthetic and RMT- schedule changes)
  • Assist in Training new esthetic hires
  • Manage scheduling changes when Manager is away/off.
  • Work schedule to reflect needs of department (weekend / evenings if necessary)
  • Provide coaching sessions with team members to help reach their objectives
  • Assist with inventory control – room inventory
  • Weekly – bi weekly reports (Status reporting, room maintenance etc.)
  • Help ensure all Thermea policies, procedures and standards are being met.
  • Description of duties:
  • Spabooker:
  • Manage the schedule every morning and for the weekend;
  • Perform quality control of the schedule regularly (Reservations, rooms);
  • Offer Spabooker training to reservationists, massage therapists and estheticians;
  • Maximize schedule on a monthly basis (additions to schedule).
  • Enter data into Podio for RMT points calculations.
  • Estheticians:
  • Keep up-to-date the contact list of active Estheticians;
  • Manage replacements and absences of Estheticians and follow up;
  • Ensure the proper functioning of the treatment rooms (tip envelopes, business cards, pens);
  • Provide training and Comfort Zone product knowledge to new and existing hires.
  • Set and assist in objective planning.
  • Host coaching sessions.
  • Perform other related duties.

Qualités requises

  • Excellent oral and written communication skills in English.
  • Professional experience in a Spa or hospitality would be an asset.
  • Hold a valid Esthetics Licence
  • Flexibility to work weekends
  • Computer skills
  • Positive attitude

Autres exigences

  • Excellent customer service;
  • Attention to detail;
  • Rigor of management (planning, priorities, organization and monitoring);
  • Positive and professional attitude;
  • Communication and interpersonal skills (clarity, empathy, listening, tact);
  • Ability to develop and maintain positive and lasting relationships with Estheticians;
  • Versatility and autonomy;
  • Ability to analyze and coordinate;
  • Leadership;
  • Ability to manage multiple tasks and projects at the same time;
  • Tolerance to ambiguity and stress;
  • Good adaptation capacity;
  • Excellent communication skills and ability to adapt to the needs of Estheticians.

Thermëa

Vivez une expérience unique de détente en pleine nature! Situé aux abords du terrain de Golf Crescent Drive, Thermëa est un centre de détente privilégiant les techniques de relaxation des pays nordiques. Prenez le temps de relaxer et de refaire le plein d’énergie en profitant de nos bains extérieurs, chutes nordiques, bain de vapeur, sauna finlandais, et aires de détente. Combinez le tout à un massage ou a un soin corporel et un délicieux repas à notre restaurant. À seulement 20 minutes du centre-ville de Winnipeg.