Offre d'emploi

Informations de base

Customer Service Associate
Thermëa
775 Crescent Drive
Winnipeg (Manitoba) R3T 1X3
1

Conditions de travail

Permanent
Indéterminée
Aussitôt que possible
Temps partiel
  • Soir
  • Semaine
  • Fin de semaine

Salaire

À discuter

Langues demandées

Parlé Écrit
Français
Anglais Aisé Aisé

Scolarité et expérience

Diplôme d'études secondaires (DES)
Terminé

Principales fonctions

  • Job Summary:
  • The Customer Service Associate’s primary objective is to welcome, assist and advise customers on the cycle of thermotherapy & the benefits, services and activities of Thermëa by Nordik Spa-Nature and, more broadly, of the region. He/she also acts as an ambassador to our customers and handles, in a courteous, quick and efficient manner, various transactions while ensuring the up keeping of the premises. He/she will be trained in a multi task position to work in other operational department/s.
  • Responsibilities & Essential Duties:
  • Welcomes and registers customers in a personalised and professional manner
  • Answers telephone inquiries regarding the services and its facilities
  • Handles waiting lists and maintains customer records
  • Process various payment methods
  • Maintains par stock of supplies and accessories
  • Maintains cleanliness of the reception, lobby and Locker rooms
  • Ensures the locker room floors are dry
  • Refreshes lockers and refills fresh towels and toiletries

Qualités requises

  • High school diploma
  • One year experience in customer service
  • Basic knowledge of Windows based software
  • Knowledge of the region as well as touristic attractions
  • Must be able to communicate clearly with customers, managers and other associates
  • Be able to work in a standing position for long period of time
  • Must be able to work in a fast paced environment with a calm demeanor

Autres exigences

  • Additional Assets:
  • Diploma in tourism, hospitality or administration
  • Bilingual – English and French
  • Knowledge of the SpaBooker system

Thermëa

Vivez une expérience unique de détente en pleine nature! Situé aux abords du terrain de Golf Crescent Drive, Thermëa est un centre de détente privilégiant les techniques de relaxation des pays nordiques. Prenez le temps de relaxer et de refaire le plein d’énergie en profitant de nos bains extérieurs, chutes nordiques, bain de vapeur, sauna finlandais, et aires de détente. Combinez le tout à un massage ou a un soin corporel et un délicieux repas à notre restaurant. À seulement 20 minutes du centre-ville de Winnipeg.